We make every effort to give you the best products and best mail order service, occasionally things may not be to your liking and you'll need to return something.
1) EXHANGE (If you Choose the Wrong Size or Colour):
Make an immediate exchange for different size or colour, as soon as we receive your item back we'll post your exchange item straight back out to you for free!
2) CREDIT (If you Choose an Item that you do not want):
You can send your item back and receive a Credit Note. Valid for any purchase from Pistache Clothing Ltd. Go shopping straight away or pop back when you have more time to use the credit against your next order. Your Credit Note is Valid for 1 Year from the Date of Issue.
If you wish to return an item to us you must take reasonable care of it and return it to us in a condition that allows resale. All items must be returned with all relevant swing tags, labeling, branding and any accompanying marketing material specific to the item. We reserve the right to withhold exchange or credit if the item is visibly worn, damaged, marked, washed, smells of smoke, aftershave, perfume, deodorant or washing powder, or is any condition that we deem renders the item unsaleable. Any costs incurred in returning the item are the responsibility of the customer.
You do not need a Returns Number. Just CLICK THIS LINK TO CONTACT US within 7 days of receipt of item(s) and then return the item(s) to the address below, its as easy as that!
Pistache Clothing Returns
679 Av Du Dc Dhers
Ste Suzanne
64300 Orthez
France